If a confused client begins to cry and scream out for their parent, what should the nurse aide do next?

Prepare for the South Carolina Credentia CNA Exam with flashcards and multiple choice questions, each with detailed hints and explanations. Get ready to ace your test!

Talking to the client in a calm voice about familiar things is the most effective response in this situation. This approach helps to create a soothing environment, which can significantly reduce the client’s anxiety and distress. Familiar topics can evoke positive emotions and help ground the individual, making them feel more secure and understood during their moment of confusion.

By engaging them in conversation, the nurse aide can redirect their focus and offer reassurance, which is especially important when a client is experiencing a crisis. This technique is often used to help regain the individual's sense of reality and connection, thereby providing comfort to the client.

Comforting the client with silence may leave them feeling abandoned or unsupported, which can exacerbate their confusion and distress. Leaving the client alone can be detrimental, as they may feel isolated or more frightened. While calling for assistance can be important, it is not the immediate action that addresses the client's current emotional need for comfort and connection. Thus, calmly engaging them is the best choice for providing immediate support.

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